Privacy Policy

Welcome to Stortsoo Trading ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://stortsoo.com and use our services.

We collect information that you provide directly to us, including: • Personal Information: Name, email address, phone number, shipping address, and billing information • Account Information: Username, password, and profile preferences • Order Information: Purchase history, payment details, and delivery preferences • Communication Data: Messages sent through our contact forms or customer support • Device Information: IP address, browser type, device type, and operating system • Usage Data: Pages visited, time spent on pages, and interaction patterns

We use the collected information for the following purposes: • To process and fulfill your orders • To communicate with you about your orders, account, and our services • To send you marketing communications (with your consent) • To improve our website and services • To prevent fraud and ensure security • To comply with legal obligations • To provide customer support and respond to inquiries

We do not sell your personal information. We may share your information only in the following circumstances: • Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments (Paystack), and delivering orders • Legal Requirements: When required by law or to protect our rights and safety • Business Transfers: In connection with any merger, sale, or acquisition of our business • With Your Consent: When you explicitly authorize us to share your information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of sensitive data during transmission • Secure payment processing through Paystack • Regular security assessments and updates • Access controls and authentication procedures • Secure data storage practices However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal information: • Access: Request access to your personal data • Correction: Request correction of inaccurate or incomplete data • Deletion: Request deletion of your personal data • Objection: Object to processing of your personal data • Data Portability: Request transfer of your data to another service • Withdraw Consent: Withdraw consent for marketing communications at any time To exercise these rights, please contact us at stortsoo@gmail.com.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Types of cookies we use: • Essential Cookies: Required for website functionality • Analytics Cookies: Help us understand how visitors use our site • Preference Cookies: Remember your settings and preferences • Marketing Cookies: Used to deliver relevant advertisements

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Email: stortsoo@gmail.com Phone: 0242140740 Address: Rev. Richter St, Osu - Accra Business Hours: Monday - Friday (8:30am - 5:00pm)